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Questions about a hotel, a listing correction, or how Scentinary works? Choose the most relevant address below. You can copy it even if your browser doesn't have an email application set up.

FOR HOTELS

Hotel information & corrections

Housekeeping and management teams can reach us about invitations, questionnaire responses, and published information.

GENERAL ENQUIRIES

Traveller & business enquiries

For other questions about the directory, feedback, partnerships, or general correspondence.

If we've sent your hotel a personalised questionnaire, please use the link in that email. We never ask hotel staff to submit fragrance details through a public form.

Information for hotel teams →